Delivery & Shipping

Delivery regions

We currently deliver to the following regions:

  • United Kingdom

  • Australia

  • Canada

  • Japan

  • New Zealand

  • USA

  • Hong Kong

  • Singapore

  • United Arab Emirates

We are working hard to expand where we can deliver to, so if you don’t see your region listed, please get in touch and we will do our best to accommodate your order.

For non-UK orders, we offer Delivered Duties Paid (DDP) shipping via our couriers, so all applicable import duties, taxes, and handling fees are included in the delivery cost.

Delivery timescales & costs

Delivery costs are calculated at checkout and are based on the size and weight of your total order, together with your delivery location. We use a combination of couriers, including Royal Mail and DPD. 

Fabric sample swatches are offered with free delivery when shipped to a UK address and £3.50 for delivery to international addresses. All sample swatches are sent via Royal Mail.

Delivery times vary depending on your location and the size of your order. The delivery estimates shown at checkout are from the date of dispatch and do not include the time it takes to process and package up your order. Orders are usually dispatched within three working days and a signature will be required at the point of delivery.

All items are carefully boxed and packaged for postage. You can find out more about our packaging here.

Missed Deliveries & Redelivery

If you are not available to receive your parcel, the courier may leave a notification card or attempt redelivery. Please follow the instructions provided by the carrier to ensure you receive your order.

If an order is returned to us due to non-collection or an incorrect address, we may charge for redelivery

Gifting delivery

If you have selected a different dispatch address and are sending an item directly to a friend or loved one as a gift, please note all items are sent in carefully considered packaging. 

If you would like me to include a gift note with your item and omit the dispatch invoice, please get in touch via studio@bonniekirkwood.com as soon as you have placed your order.

Returning an item

Please click here for information about returns, exchanges and cancellations.

Brochure and business card for Bonnie Kirkwood, featuring colorful artwork, architectural photos, and on top of a grey packing box and branded sleeve.